PRIVACY POLICY - LiTCO SOLUTIONS
Effective Date: Last Updated: April 5, 2026
Inquiries: +966 13 664 0070
LiTCO SOLUTIONS, the dedicated Information Technology department of Legend Idea Company (LiTCO), is committed to protecting your privacy. This policy explains how we handle data across our digital ecosystems, including our enterprise portals, SaaS platforms, and technical procurement services.
1. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
• Consent – For marketing newsletters and technical product updates.
• Contractual Necessity – To process purchase orders, manage deliveries, and fulfill service contracts.
• Legitimate Interest – For optimizing our website experience, enhancing account security, and fraud prevention.
2. Information We Collect
a. Account & Transactional Data Provided
- Name, email, and phone number of buyers/procurement officers
- Billing and shipping addresses for electrical components
- Company registration and VAT/Tax IDs for B2B transactions
- Technical specifications provided for custom assembly or project quotes
b. Automated Information
- Order history and technical download logs
- IP address and device ID used to access the LiTCO SOLUTIONS portal
- User interaction data on our product dashboard
For more information, see our Cookie Policy.
3. Cookies and Tracking Technologies
| Cookie Name | Purpose | Category |
|---|---|---|
| _ga | Google Analytics (Site Traffic) | Analytics |
| _mte_cart | Maintains shopping cart session | Essential |
| cookie_consent | User Preferences | Essential |
5. Third-Party Services and Sharing
We may share your data with the following service providers:
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Courier Partners | Physical Delivery of Components | |
| Payment Gateways | Secure Transaction Processing | |
| Zoho CRM | Client Relationship Management | |
| ERP Systems | Inventory and Order Management | |
| Email Marketing Platforms | Technical Updates and Promotions |
We maintain Data Processing Agreements (DPAs) with all technical providers to ensure compliance with relevant data protection laws.
8. Data Retention
| Data Type | Description |
|---|---|
| Transactional/Invoice Records | 10 years as per Saudi Commercial Law |
| Marketing Data | Until you unsubscribe |
| Technical Support Logs | 24 months |
| Identity Verification | Deleted after account verification is completed |
12. Contact Us
LiTCO SOLUTIONS
Email: support.it@litco-sa.com
Phone: +966 13 664 0070
Address: Hizam Al Akhdar, Al Khobar 34433, Kingdom of Saudi Arabia